There could be many reasons why this customer is breaking out with pimples. Some might include:
- Not used to using a full skincare routine
- Change from one product to another
- Health, medication and lifestyle
- Not using correctly
- Not cleansing her make-up off correctly
You could perhaps change the moisturiser to a lighter formula. Recommend the use of the Intensive Skincare Renewing Peel as this will help exfoliate the top dead skin layer. The Renewing Peel is used twice a week e.g. Monday and Thursday.