I am trying to search my downline to make a PV inquiry but their name is not displayed Amway CONNECTED Admin November 17, 2017 02:16 Updated The downline may have become inactive. To view any changes to your LOS Map please navigate to 'My Business', select 'LOS Map'. Alternatively, please call our Amway Contact Centre. Australia: 1800 45 46 47New Zealand: 0800 611 611 Related articles Can I scan and email the application form? Why can't I log on to the Amway website?