I am trying to search my downline to make a PV inquiry but their name is not displayed Amway Support 06 August 2018 07:36 Updated The downline may have become inactive. To view any changes to your LOS Map please navigate to 'My Business', select 'LOS Map'. Alternatively, please call our Amway Contact Centre. Australia: 1800 45 46 47New Zealand: 0800 611 611 Related articles Can I scan and email the application form? My PV inquiry page is not loading. 'No date to display'. What if I am on holiday for 2 months? I am trying to transfer PV to my upline, but it wont let me Why are downlines names coloured in Grey in my LOS Map?