Your Autoship order can be found in the Open Orders tab under your Order History and the system will automatically retry payment on your Autoship, once a day, for 3 days after it drops. If you transfer sufficient funds into your stored Autoship card and it arrives before day 3 the system should process your payment automatically. If this is unsuccessful the order will be removed from the ‘Open Orders’ tab after 7 days. We cannot manually retry payments as we previously could.
My Autoship dropped but I had the wrong/expired/inactive card stored for its payment?
