Reimbursement for saleable merchandise (new and still available in the current line), unopened original packaging of current saleable literature, and for the unsponsored/unused Business Kit will be given when an IBO, through previous documentation, terminates the IBOship. The reimbursement is normally given with the next monthly computation of BV through the sponsoring Independent Business Owner. In exceptional cases, where the line of sponsorship may not handle the merchandise return and reimbursement for the terminating IBO, AMWAY will handle the necessary transaction directly.
Current IBOs who resign will receive full resignation refund upon submission of their Business Kits complete with literature and resignation letter.
Non-renewed IBOs will receive only a Business Kit refund if their Business Kit complete with literature and ADA cards are returned (together with resignation letter) within the one year non-renewed period from expiry of the IBOship. After which no refunds will be given.