I am not getting any support from my upline/my upline is inactive, what should I do?
If your direct upline sponsor has become inactive, or is unsupportive, you always have the option of contacting the next active upline, up to and including your Platinum. Alternatively, you may also be able to seek assistance from your upline Emerald or Diamond.
If you are not able to resolve an issue within your upline, contact Amway for additional support.