My Autoship order was dropped but I didn’t have enough funds in my account?

Your Autoship order can be found in the Open Orders tab under your Order History and the system will automatically retry payment on your Autoship, once a day, for 3 days after it drops. If you transfer sufficient funds into your stored Autoship card and it arrives before day 3 the system should process your payment automatically. If this is unsuccessful the order will be removed from the ‘Open Orders’ tab after 7 days. We cannot manually retry payments as we previously could.