I placed an order but need to cancel or add or delete an item in it?

Unfortunately, once an order is confirmed we cannot cancel this order or add products to it. You will have to return the order in accordance with our 90 Day 100% Satisfaction Guarantee. Please contact us on 1800 45 46 47 (AU) or 0800 611 611 (NZ).

If you want to return unwanted items, we can send you the appropriate forms or satchel (if a small order) NOTE: Satchels are only sent out in AU. You will need to place another order for any additional products you want to add and there will be an additional delivery fee. This is the same for new IBO My Rewards orders. Returning products may also mean you are no longer eligible for a My Rewards coupon.