We sometimes experience greater demand for an item than expected or an unforeseen delay in the shipment of goods. In the event of a delay, you will be advised at the time of order placement and may be given the option to place a back order for the merchandise. Because our stock is constantly being replenished with new stock, it is possible that a similar product of equal or higher value may be substituted at no additional cost.
When you place an order and item(s) are not available at the time of order placement, and eligible to backorder, you will be prompted and asked if you wish to back order that item. If you elect yes, then another order will automatically be created that will hold in the system until that item is available.
Benefits to you:
- You will make full payment at the time of the order placement and receive the PV/BV allocated to that item or items
- Backordered items will be added to a subsequent order or if you don't have any;
- Backordered items will be delivered to you free of charge when they become available
Please check our online TNA (Temporarily Not Available) list on your dashboard (bottom-right) for availability dates.