Order History Product Item Statuses Explained

Updated on
2022-02-16 07:19:32 UTC

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Home Delivery Orders

In Progress

We have successfully received your order, the product is available and will be shipped to you once it is packed by our warehouse team
Orders usually leave our Sydney/Auckland warehouse 1-2 business days after receiving your order

Backorder

This product is not currently in stock, but is expected to be restocked soon
When we receive the stock, the backorder products will be shipped separately at no additional cost to you

Shipped

This product has been successfully shipped to you. If you have not received it yet, you can track the delivery by clicking on the courier tracking link included in the your ‘Order is on its way!’ email

Click & Collect Orders

Ready for Pickup

Your local Amway Business Centre staff have packed your order and this item is ready for collection our Castle Hill Business Centre

Pickup Completed

Once you have collected your items from the Business Centre, the status will be updated to Pickup Completed