Amway Business Process

My Rewards

• Why can't I redeem my first voucher? 4
• Why can't I redeem my second voucher? 1
• Are there any changes to the bonus/rebate payments? 1
• Does the qualifying PPV remain the same for product vouchers? 1
• CAN THE $200 INCENTIVE COUPON BE EXCHANGED FOR CASH?

Build Your Own Kit

• What amount should the Build Your Own Registration Kit total? 12
• What is the Build Your Own Registration Kit? 8
• After completing my Registration, what do I do next? 7
• Can I purchase the Grab Pack without any additional products? 3
• Is there a joining fee when I register? 64

CORE +

• What is the My Rewards Program? 3
• What is Core+? 7
• As a new IBO, what is my first step to building an Amway business?
• Can IBOs purchase the My Faves pack?
• How can I get customers onto My Fave products? 4
• How did you choose the products? 1

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PV/BV Bonus Enq

• What is Amway Credit? 3
• How does the Credit Voucher work? 13
• I am trying to transfer PV to my upline, but it wont let me 7
• I am trying to search my downline to make a PV inquiry but their name is not displayed 4
• How do I toggle or transfer my order back into the previous month? -7

Registrations

• How does an Amway Customer upgrade to become an IBO? 1
• I have completed my Registration with payment. Can I add more items to my Registration order? 3
• I didn’t receive my welcome letter?
• Can I scan and email the application form? 2
• Can I select more than one Registration Pack when sponsoring an IBO?
• I tried to register a new IBO but the registration history said it failed. -1

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LOS Map

• Can I view my downlines LOS Map? 32
• Why are downlines names coloured in Grey in my LOS Map? 7
• Can I download my LOS Map? 6
• Can I print my LOS Map? 1
• Do I have to expand my entire map to find a downline? 3

Renewals

• What do I do if my Auto Renewal Payment Fails? 17
• How much is the Auto Renewal/Manual Renewal fee? 27
• How can I opt-in for Auto Renewal? 50
• Can both persons in an IBO membership opt in and update the Auto-Renewal Card? 1
• Can I pay my auto-renewal using Direct Debit? 9
• Will I get an email notification if my renewal has failed? 2

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Personal Information

• What happens to my bonus/rebate if I do not have a bank account? 5
• I want to resign from Amway 17
• I got married and I want to change my surname on my business 7
• How can I remove my partner from my business? 9
• How do I get my partner added to my IBO business? 11
• How do I change my personal and bank details? 14

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Rules of Conduct

• Where can I find our rules of conduct? 1
• Why do we have rules of conduct? 1

Training

• How do I book training or online consultations?
• How do I register and purchase tickets for training courses and events? 3
• What topics are the webinars on?
• What are webinars?
• What is the cost of Amway training? 1
• Do I need any special programs to make elearning run?

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Seminars and Achievers

• What are the travel incentives on offer? 4

International Sponsoring

• Who do I contact about my International Sponsorship? 1
• What benefits do I get as an International Sponsor? 7
• How do I build an Amway business internationally? 40
• Can I operate in a country where Amway does not operate or have an office? 4
• Can I advertise for leads in other countries?

Leadership Bonus

• International Leadership Bonus Schedule 2
• Rules Governing Calculation of Leadership Bonus 1
• 4% Leadership Bonus Adjustment (LBA) -2
• What is Leadership Bonus? 4

PIN Levels

• Diamond Plus Bonus Qualification and Unit Computation Schedule 7
• What is Diamond Plus Bonus 21
• What is Diamond Bonus? 6
• 1% Monthly Depth Bonus Adjustment 3
• What is Monthly Depth Bonus? 11
• What is the Ruby Bonus? 9

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Business Centres

• Where are the Amway Business Centre locations in New Zealand?
• Where are the Amway Business Centre locations in Australia? 4

Paperless Applications

• Where can I find the Paperless Application process Guide? 1

Partner Stores

• When do I receive PV from partner stores and how much do I receive? -2
• Where can I find information Amway Partner Stores -5

Publications

• Where can I find Amway business and product downloads? 3
• What is Achieve magazine and where can i find it? 11
• Do I get a Product Catalogue when I sign-up? 1
• How often is the Product Catalogue updated?
• Can I share the Product Catalogue with potential customers? 1
• Can I purchase an Amway Product Catalogue? 3

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General Business Process Queries

• Is the Amway Events App still available? 1
• Where can I find the Amway Business and Sales manual? 3
• Who do I contact about establishing a 2nd Amway business in Amway Australia or New Zealand? 2
• What is the AGER Report? 1
• Does Amway conduct Market Research? 2
• What do I do if I am approached by the media or reporters? 1

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